EFD

2006 EFD Annual Report

The Flying E

Focused on the Customer Site Map

Financial institutions are organizing around the consumer.  Realizing that their long-term success and profitability depend on building deeper relationships with account holders, they are looking to achieve a complete view of each customer’s activity and focus on delivering the right products and services.

Acquiring the right customers
EFD Data & Decisioning solutions allow banks to comply with Know Your Customer legislation and make informed decisions to match customers with the products that best suit their needs.

Optimizing the product portfolio
With solutions across debit, credit and prepaid, EFD helps organizations provide products and services to suit the markets in which they operate.  Having the flexibility to in-source, outsource or anything in between also permits financial services companies to concentrate on building relationships with consumers.  EFD Enterprise Payments solutions keep transactions flowing smoothly behind the scenes, encouraging new channels for bank revenue growth and giving consumers more secure, convenient ways to pay.

Creating consumer loyalty
Creating a positive consumer experience around the financial product or service is key to building long-term profitable relationships.  Through its back office services, EFD effectively manages customer service interactions through the lifetime of an account.  Enhancing the customer experience through best practices in data management, process improvement and customer response, EFD helps financial institutions acquire more of the right accounts, service them more effectively and keep them.

EFD Corporate Brochure