EFD
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EFD Data & Decisioning Solutions help retail banks and credit unions acquire more of the right customers and keep them. EFD has more than thirty-five years of experience in combining data and analytics to improve profitability and offers customers a full range of solutions designed to:

 

 

  • Acquire more of the right customers
  • Automate the account opening process across retail delivery channels
  • Help ensure compliance with know-your-customer regulations
  • Provide customers insight into any given consumer’s risk and reward potential
  • Unlock the potential of new relationships through understanding customer needs
  • Quickly identify account fraud and take action to prevent losses
  • Harness the power of information to investigate and manage fraud at an enterprise level

From growing revenues through customer acquisition to controlling expenses in the back office through fraud detection and management, EFD Data & Decisioning Solutions help more than 9,000 financial institutions create value. Built around the diverse needs of such a large customer base, flexible solution configuration and channel delivery means the ability to build solutions that are right for your institution. And, you are not alone—all along the way, you are supported by a team of industry professionals that understand the challenges and opportunities of growing your business in today’s environment.

For merchants, EFD Data & Decisioning Solutions provide peace of mind at the point of sale. Whether looking for a low cost, effective means of verifying checks at the point of sale or a solution that leverages state-of-the-art analytics for electronic verification, a long history as the nation’s leading check verification service means solutions that you can rely on.

EFD Data & Decisioning Solutions present a full spectrum of solutions that cover the account lifecycle from helping to identify qualified account applicants to managing mature customer accounts and fraud.

The EFD Solution Advantage

  • Integrated account opening and customer management solutions
  • Decisions that utilize industry-leading data sources and analytics
  • Flexibility that allows you to tailor solutions to meet your unique needs
  • Delivery through direct channel integration or many of the leading providers of banking software and platforms
  • Experience that comes through working with over 9,000 financial institutions
  • Peace of mind from working with a recognized steward of consumer data

Functional Overview

  • New Account Decisioning
    • Combining data and analytics to help make more informed account opening decisions in line with your institution’s strategy
      • Risk decisioning
      • New account fraud prevention
      • Cross-sell
      • Automated decision-making
  • New Account Opening
    • Workflow solutions that improve the customer experience in retail delivery channels:
      • Online account opening
  • Know Your Customer
    • Complying with industry regulation, preventing identity fraud and tapping into rich data sources to know even more about a consumer:
      • Identity verification
      • Identity validation
      • Account ownership verificatio
      • Account takeover prevention
      • Government list screening
      • Background reports
  • Account Management
    • Services designed to help you maintain profitable relationships once an account is opened:
      • Behavior-triggered alerts
      • Consumer file monitoring
      • Consumer education
  • Enterprise Fraud Management
    • Managing fraud across the enterprise for better efficiency and reduced losses:
      • Case management
      • Alert management
      • Fraud reporting
  • Merchant Check Services
    • From data to robust real-time authorization for accepting payment at the point-of-sal