EFD Integrated Fraud Platform 
EFD Integrated Fraud Platform, comprised of fraud alert management, investigative case management and dashboard reporting, replaces the conventional, silo-driven approach to managing fraud. Instead of managing alerts and fraud events at the incident level—account opening, suspected kiting, check fraud, debit card fraud—information is pooled and augmented with relevant external data to present investigative staff with a complete view of fraud at the consumer level. This approach helps make better, more informed decisions, as automated information gathering and linkage of information presents complete, actionable pictures of fraudulent activity.
Built on innovative technology developed by EFD and Digital Harbor, these three components seamlessly integrate to deliver gains in efficiency today and provide a solid foundation for building additional solution components for additional account and payment types.
• Elimination of manual work: The solution aggregates information from disparate sources into one interface.
• Fewer missed cases: Providing additional information in context of a fraud event being worked minimizes chances that a link is missed.
• More control over information: The agility of the fraud team is increased through a solution that allows for adaptation to changing priorities over time.
• Improved audit and oversight: Managers have access to detailed reporting and views of a case as worked at any point in time.
• Aggregation of needed data: Accuracy and speed is increased through data integration that enables assembling as much needed data as possible before an investigator ever has to review an alert or case.
• Going digital with case files: Digital case files contain all relevant information, including information needed for regulatory filing purposes. Images, statements, documents, and approval stamps can all be captured as point-in-time or live data link contributions to case files.
• Control for results: Define and change process flows for both automated and user-driven activities, enabling financial institutions to further increase efficiency and efficacy of fraud teams.
• Understand your environment: Managers can utilize highly adaptive dashboards without any of the traditional hurdles of data collection, assembly and storage to gain a complete picture of fraud in visual, intuitive formats that easily convey needed detail.
EFD Integrated Fraud Platform Overview