What happens behind the scenes to support electronic transactions has never been more important. Many organizations have established operational control of their payments delivery infrastructures, with modern switching and authorization technology easily able to handle the increase in payments volume, while offering significant platform maintenance and cost reductions. But that’s just the beginning of the transaction lifecycle.
Consolidation of payments platforms to achieve a complete customer view is leading, inevitably, to convergence in the back office, where personnel and technology costs can spiral out of control. EFD has a range of back office solutions that can have a tremendous impact on an organisation’s ability to detect and monitor fraud and cross-sell its products and services. These solutions are designed to address challenges in a market where payments flow increasingly across borders and where emerging payment types are adding to chaos in the back office.

EFD Back-Office Services