EFD is a pioneer in outsourcing for the financial services industry and has developed substantial expertise in understanding, managing and improving financial services processes across the entire transaction and account management lifecycles and for all payment types – debit, credit and prepaid.
Customers implementing EFD software solutions for management of card-based payments also have the option of selecting from a broad range of added-value outsourced services that help them provide better service to customers and increase back office efficiency, particularly in:
Based on a powerful combination of technology, business process expertise and a detailed knowledge of the card payments business, EFD back office services help issuers encourage active card use by good customers, retain and grow profitable accounts and reduce the cost of rehabilitating delinquent accounts. Leveraging EFD global service centers and skill base, outsourced back office services create operational flexibility and better performance in the cards business.