EFD RAPIDReviewer®

Automate and simplify the manual order review process

EFD RAPIDReviewer® is a new workflow and data management tool from EFD that will help Internet retailers significantly reduce operating costs associated with online fraud, enable their reviewers to be more productive, reduce the acceptance of fraudulent orders and the rejection of suspicious legitimate orders, and make their transactions more profitable from end to end.

EFD RAPIDReviewer® starts where your scoring engine stops. It increases your fraud review efficiency, reduces your operating costs, and increases your revenues. How does EFD RAPIDReviewer® do that? EFD RAPIDReviewer®:

• Increases agent efficiency by enabling agents to review more transactions per shift
• Increases agent effectiveness by allowing them to focus on high-risk transactions
• Decreases training effort and the skill needed to perform manual reviews through an easy-to-understand and use display
• Simplifies monitoring and supervision of fraud staff
• Makes it easy to monitor transactions in the queue
• Ensures that data from chargebacks is leveraged immediately
• Tracks “friendly” fraudsters’ purchases to reduce fraud exposure
• Provides flexible reporting capabilities
• Allows entrance into geographic markets previously avoided due to fraud concerns
• Provides the flexibility to relax certain “reject” rules after gaining experience with reviewing more transactions on a daily basis
• Increases customer confidence due to an efficient and effective fraud deterrent solution
• Reduces your overall operating expense and exposure to fraud losses